Concord University is a public university located in Athens, West Virginia, that works to improve the lives of students through innovative teaching and learning. The university called on Wolf to assist with its compliance needs. The Gramm-Leach-Bliley Act (GLBA) Safeguards Rule requires financial institutions to have measures in place that keep customer information secure. Due to the nature of the data kept by financial aid offices, the Office of Management and Budget (OMB) and the Department of Education’s office of Federal Student Aid (FSA) announced that, starting in 2018, FSA would begin auditing GLBA compliance.

Without the use of WolfPac the Risk Assessment for GLBA Compliance would have taken us months to complete. WolfPac allowed us to complete the assessment and provided great information for creating an action plan to improve security of our data.”
Ron Hamilton
Chief Information Officer, Concord University
Solution
Concord engaged Wolf and its WolfPAC Integrated Risk Management software solution to conduct a data security and privacy risk assessment. The university was using manual spreadsheets to conduct their risk assessments and was looking for more than a software-centric solution to complete the assessment. With Wolf, they were able to pair industry-leading software with Wolf’s advisory services. We walked them through the risk assessment and provided them with personalized service. In partnership with both the IT and financial aid departments, we reviewed controls in place, where gaps exist, and what threats may impact non-public personal information. We reviewed their processes, controls, and the tasks required to complete their assessment through our expert lens.
Assess the controls in place, view potential gaps or threats, and develop a remediation plan.
Deliver comprehensive reports to examiners and auditors when needed.
Fulfill new compliance requirements and stay ahead of the curve.